We're so sorry for any inconvenience you may be experiencing! To better assist you, we kindly request that you email our dedicated promotions team at support@gotoaisle.com and provide them with the following details associated with your account:

1. Your full name

2. The promotion you signed up for (i.e. BOGO)

3. The email address used to sign up

4. Your phone number used to sign up

5. Photo of receipt

Please note: Valid for Suja Organic Single Juice or Shot Only (1.7oz, 2oz Shot or 12oz, 13.5oz or 16oz Juice). Promotion does not apply to Juice Multi-packs or Multi-serve products. Thank you, we appreciate your patience as we work to ensure your satisfaction.