We strive to provide our customers with the best experience possible and want to ensure your Suja Organic products deliver to you ice cold! To maintain this level of quality, all orders are packed with gel packs and shipped in special eco-friendly insulated boxes Monday-Wednesday. All perishable items ship via FedEx 2 Day. Please note we do not ship for weekend deliveries. Our Organic Greens Powders are mailed via USPS Ground and typically arrive within 3-7 days.
It is the responsibility of FedEx to deliver your order after it has shipped from our facility. If you have questions about a shipment after you receive the shipping confirmation, please contact FedEx and reference your tracking number.
FedEx is instructed to leave your package at your door whenever possible. Some locations may require your signature. It will be at FedEx's discretion whether it is safe to leave your package. Suja Organic is not responsible for lost or stolen packages, product that has been left out for extended periods of time, weather, or other unrelated delays. Please contact FedEx with any questions about shipments.
Additionally, Suja Organic cannot be held responsible for damaged or compromised products due to the following reasons:
Incorrect addresses - We ship to the exact address you enter at checkout. Please double check that your address is correct before submitting your order. Please contact FedEx if they are having trouble delivering to your address.
Unopened Shipments - Suja Organic shipping boxes are clearly marked “PERISHABLE” and must be opened with products being refrigerated upon receipt. Suja Organic products are perishable and clearly marked with expiration dates. They must be consumed within these dates.
We are not currently able to ship refrigerated items to P.O. Boxes. Please make sure you enter the address of a home or business within the US. Juice orders placed with a PO Box will be canceled and refunded.
At this time, we only ship domestically within the contiguous United States, Alaska and Hawaii. We are currently unable to ship to U.S. Territories or overseas.